Privacy Policy

Privacy policy

We respect the right to privacy and protection of personal data of the Users of our website and online shop available at https://tlcbeautybyciara.com (hereinafter referred to as: the Website). This Privacy Policy sets out the principles on which we collect and process personal data of our Users.

1. Personal data

In accordance with the definition set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the GDPR, ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. Controller of personal data

The Controller of Users’ personal data is TLC BEAUTY BY CIARA with its registered premises at 55F Scroggy Road, Limavady, Northern Ireland. 

3. Collection of personal data

Personal data is collected by us during the process of placing orders via the Website.

When placing orders we collect the following personal data: first name, surname, e-mail, telephone number, and shipping address.

4. Purpose of personal data collection

Personal data collected when placing orders is processed for the purpose of:

concluding and implementing a contract for the provision of electronic services, i.e. enabling the User to use our Website;

concluding and implementing a contract of sale (distance), the subject of which are goods available in our online shop;

investigating and examining complaints that may be made in connection with the purchase of goods in our shop;

asserting or defending against claims arising as a result of the conclusion of the aforementioned contracts;

marketing of products and services, including for analytical and statistical purposes;

contacting Users, including for purposes related to permitted marketing activities, through available channels of communication, in particular and with the consent of Users – by e-mail and telephone where your consent is obtained to do so.

5. Entrusting the processing and sharing of personal data

Users’ personal data collected by us may be transferred on the basis of a personal data processing agreement to entities supporting us in concluding and performing the contracts referred to above, as well as in asserting or defending against claims, in carrying out obligations arising from the provisions of law, and also supporting us in providing marketing services, including in particular: entities providing advisory, consulting, audit, legal, tax, and accounting assistance, research agencies operating on our behalf, postal services, courier companies, IT service providers, marketing agencies, as well as to entities associated with us personally or by capital, and our business partners.

With the User’s consent, his/her personal data may be shared with our affiliates and our business partners for the purpose of direct marketing of their products and services.

6. Users’ rights in respect of data processing

The User is entitled to access the content of his/her data and to correct it, remove it or restrict its processing.

To the extent that the basis for personal data processing is the implementation of a contract or User’s consent – the User has the right to transfer the provided personal data to another controller.

To the extent that the basis for data processing is the legitimate interest of the Controller – the User has the right, at any time, to object to the processing of his/her personal data.

In order to exercise the rights referred to in paragraphs 1-3, the User should contact the Data Protection Officer appointed by the Controller by e-mail at ciara_tlc@hotmail.co.uk or by letter to the address of the Controller’s registered office indicated above.

Furthermore, the User has the right to lodge a complaint with the supervisory authority in charge of personal data protection.